SITA
Airport Services (New York)
 
Equipment
training programs for airline staff 
 
The
equipment installed at check-in counters, ticketing desks
and departure gates at all airports is operated by airline
staff and includes baggage tag printers and boarding
card readers. TNA produced for SITA a suite of CBT programs
to train staff in basic operating and fault-finding procedures. |
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Includes
numerous video clips covering 29 devices and various software
simulations. Initially delivered on CD-ROM in English,
Spanish and Mandarin (on screen text and voiceover), TNA
looked after everything from the graphics, programming
and scripting to video editing, translation and studio
recording.
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