Quality Control
A topic we take very seriously and in many different ways . . .

• graphics ~ every image ‘sweet' and pixel perfect
  
• text ~ spelling, grammar and punctuation in any language
  
• audio and video ~ top quality within delivery limits
  
• program structure, navigation and control ~ robust, reliable, intuitive
  
  

Innovative and engaging solutions
We don't just wait to be told what to do; once we understand what you want to achieve within a set budget and agreed technical limits, then we come up with the ideas.

TNA solutions engage, entertain, challenge, educate and measure understanding. We believe that 'passengers don't learn' - that if you give a learner full control plus adequate resources then invite them to tackle a task, the experience will stick. Learners who only need to turn pages lose interest and absorb far less.

We apply the same approach to measuring understanding and competence. Rather than simply testing memory with a multi-choice quiz, we've developed highly effective techniques for delivering task-based exercises that have learners coming back for more.
Relevant articles:

'Passengers don't learn!' and 'Engage your learners'

Intelligent designs
Programs that are easy to use and cost-effective to maintain. For example, we produced a dynamic product preview CD in English for i2 Ltd, using Macromedia Flash.

i2 then added nine further languages including Russian and Greek (screen text and voiceover) without involving TNA and with no changes to the program .

Storyboarding and Scripting
We lay the foundations for an effective and enjoyable program with a tight, sparkling script. The storyboard document shows you exactly what will happen at every moment in the program. It's the project ‘bible' for client review, modification and sign-off, as well as defining all the content that will be used.

We're hot on version control too, crucial for managing and delivering complex projects on time.

Language translations
TNA has scripted and managed CD-ROM and web projects in many languages, working closely with the same translation agency for the past 10 years. We look after everything: text translation, client review, editing and voiceover recording. Translators are native speaking linguists working typically for the BBC World Service or the diplomatic services and the professional voiceover actors are always native speakers. Languages delivered include Russian, Arabic, Mandarin, Japanese, French, German and Spanish.

And it's not just about arranging translations. We program with great care to ensure that text is correctly positioned without overrun or misalignment, that menu buttons and titles are properly labelled and that special characters will appear on standard Microsoft Windows systems anywhere in the world.

Have a look at multi-language projects produced for Inmarsat, SITA, Orange, Lufthansa, Macro 4 and i2

Animation
For dynamic, two-dimensional animations there is nothing to beat Flash (unless, of course, you are a dyed-in-the-wool Macromedia Director fanatic, but that's another discussion!). TNA Flash animations bring alive otherwise dull or slow moving concepts with intrigue and fun.

Have a look at the web-delivered product promotion we created for Macro 4.

3D Modelling and Product Simulations
Sometimes our clients want the realism that only 3D modelling can bring to an e-Learning sequence or a presentation. A dynamic ‘flying eye' trip around a hospital ward, the world's first camera phone, a portable satellite modem . . . all examples of how TNA has worked closely with its clients to create stunning interactive simulations, often months or years before the products were launched.

Have a look at our projects that have made use of 3D Modelling.

Where ‘real world' simulations of an existing environment are needed, we use a special lens and digital camera to create 360 degree interactive scenes in which the user can pan around and zoom in. These scenes can be linked together and often include ‘hot spots' which, when clicked, can lead to other rooms, play a voiceover or run a video sequence or animation. The technology is called ‘QuickTimeVR' and is a very cost-effective and engaging tool. We used this approach in the Nestle Staff Induction project.